Last-mile delivery accounts for 53% of shipping costs and is the most inefficient part of the supply chain. As businesses rise to the challenge of delivering to customers’ doorsteps, there are a few hurdles that need to overcome.
We have listed the five last-mile challenges that lead to supply chain disruptions and how Dexter’s logistics can help lessen these challenges.
1) The uncertainty of estimating arrivals in last-mile delivery
A recent survey found that 56% of consumers say they won’t shop with a retailer following a deficient delivery experience. Customers expect to know where their package is at all times and when it is going to reach them. Delivery delays hurt the brand experience and increase customer churn.
Road and traffic conditions, warehouse congestion, and inaccurate routes can affect a package’s expected time of arrival (ETA). Dexters provides Real-Time tracking of the shipment to reduce cancellations and customer churn.
- Inefficient route planning
Route planning is an integral part of last-mile delivery that converts to cost and time savings. Getting it wrong leads to delayed deliveries and higher costs. 71% of last-mile drivers spend between 4 to 10+ minutes trying to find the exact drop-off location. And over 95% of drivers have faced problems with inaccurate mapping, leading to an estimated $2.6 billion increase in costs annually.
At Dexters, we have a robust team of Locals for Last-Mile Delivery and route optimization solutions that can compute efficient routes.
- Unpredictability in transit
Even the most thorough last-mile delivery plans can be disrupted by the unpredictability of unloading time, customs delays, highway closures, accidents, adverse weather, and more. When every second counts, a simple flat tire can have a snowballing effect on a tight schedule.
At Dexter’s, we enable easy rerouting and tracking using real-time data. This goes a long way in helping logistics managers identify when an emergency plan needs to be set up.
- Rising last-mile delivery costs
Last-mile delivery accounts for more than half of the shipping costs and that number is regularly rising. From escalating fuel prices to fleet management costs, delivery is an expensive business. In addition, losses stemming from failed or delayed deliveries and various delivery attempts to put a strain on the already tight margins.
Logistic managers are turning to enterprise-centric location technology solutions to help keep the costs down and enhance delivery times.
- Lack of fleet visibility
Visibility at the final stage of delivery is critical for businesses. To avoid or communicate any deviation in the promised ETA and delivery promise, companies require up-to-date and exact tracking information. But with little to no access to enterprise-grade map data, fleet visibility, and tracking is one of the major pain points.
Dexters Logistics’s last-mile delivery solution can help your business tackle the above challenges efficiently