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Why you should partner with a Third-Party Logistics Provider?

A reliable third-party logistics partner can significantly impact a business, propelling it towards success. Outsourcing the company’s supply chain management and logistics requirements to a 3PL partner gives the company the much-needed time to focus on its core competencies and other segments. It helps to cut back on business costs by allowing space and time for crucial scalability and helps to contribute to essential market expansion.

It is important to understand the role and relevance of 3PL providers in a successful business model.

  1. Maximization of Time and Space for Core Competencies

Logistics is an important segment and a core catalyst for business success. However, logistics management is an external, non-core responsibility. Managing non-core responsibilities such as inventory, shipping, and warehousing can consume valuable time and resources that could otherwise be invested in growing the business. Hence, outsourcing non-core logistics management processes to a trusted third-party logistics company is a smart choice that enables the company to prioritize crucial areas without sacrificing quality.. For example, partnering with a 3PL company like Dexters Logistics can prove to be a valuable asset for any business, providing various benefits.

2. Low Capital Commitment

Logistics can be a complex and expensive aspect of any business. Fortunately, third-party logistics providers exist to ease this burden. These providers have established infrastructure, networks, tools, and expertise to manage logistics operations within a cost-effective framework. They have the appropriate warehousing setup, equipment, transportation, technology systems, a scalable team for fulfillment, and expensive insurance. By absorbing these operating costs, third-party logistics providers allow their clients to operate without having large fixed overheads. This provides businesses with an efficient and well-managed logistics infrastructure. At the same time, minimizing the high cost of logistics management and heavy overhead costs.

3. Robust, Scalable Network of Resources

Third-party logistics providers are highly skilled and have a large network of resources, giving them a clear advantage over in-house supply chains. In-house operations often limit the scope and scale of services that can be accommodated. 3PLs are flexible and adaptable structures that assist businesses with logistics needs, even during market fluctuations..

4. Reduction of Supply Chain Inefficiencies

For manufacturers operating out of a single central location, it can be a challenge and a daunting task to manage shipping, storage, and distribution. On the other hand, Third Party Logistics providers have the expertise and resources available to adjust when needed and provide uninterrupted, ongoing support for continuous improvement in their customer’s supply chains.

To meet the needs of a company, Third Party Logistics providers constantly work to eliminate inefficiencies. It is their job to upgrade, remove obstacles, technologically re-invent themselves, and be equipped with the requisite tools at all times to keep the supply chain running smoothly and efficiently. Hence, outsourcing to a Third-party logistics provider is an asset and a boon for any business.

5. Market Expansion Opportunity

Often, for a business, certain areas may be physically impossible to reach without third-party logistics support. Working with a reputable third-party logistics company provides the opportunity for a business to expand into new regions.

Third Party Logistics providers offer a well-connected and pre-established network of connectivity that provides the business with an outreach into bigger horizons, by making their market and products available to remote or distant regions.

Conclusion

There are many benefits to partnering with a reputable third-party logistics provider. Overall, it allows a business to effectively meet its market demands, as well as customer needs. In addition to this, it greatly benefits their ability to operate cost-effectively, allocate resources where needed, and grow their business successfully.

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Latest Trends in FMCG Logistics

The FMCG industry logistics landscape is constantly changing, reflecting the industry’s dynamic nature. This article explores five cutting-edge trends in FMCG logistics, highlighting their significance.

1) E-commerce’s Meteoric Rise

The rapid rise of online shopping has brought significant changes to the logistics industry for fast-moving consumer goods (FMCG). Efficient product delivery is vital with increasing online shopping. Novel logistical avenues like drone-assisted dispatch are explored.

2) Harnessing Big Data and Analytics

The use of big data and analytics is transforming FMCG logistics. Companies are using data to optimize inventory and transportation and identify bottlenecks proactively. This insight enables businesses to make better decisions, improving efficiency and profitability.

3) The Ascendance of Automation

Automation is a crucial trend that is transforming the logistics of FMCG. Robotics and automated systems play a critical role in the supply chain, including order selection, packaging, truck loading and unloading, and real-time inventory tracking. Automation enhances efficiency and liberates workers to focus on higher-value tasks.

4) Thriving Sustainability Initiatives

The FMCG industry is significantly impacted by rising sustainability awareness. Businesses are actively seeking ways to reduce their environmental impact, driving demand for sustainable logistics solutions. This is demonstrated by the incorporation of electric vehicles, sustainable energy sources, and utilization of recyclable or biodegradable packaging materials.

5) Collaborative Synergy

Collaboration is becoming increasingly important in FMCG logistics as companies are forming partnerships to optimize their logistical efforts. This could involve forming resource-sharing alliances with transportation companies or collaborating with retailers to modernize delivery methods. Collaborations like these enhance operational efficiency and result in significant cost savings.

Emerging trends in FMCG logistics are constantly evolving. The trends mentioned only scratch the surface of what’s to come. As the industry moves forward, we can expect an influx of innovative solutions that will shape its trajectory in the years to come.

 

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DIFFERENCE BETWEEN HYPERLOCAL & LAST-MILE DELIVERY

The eCommerce industry is as huge as it seems. It is one hunk of an industry and it several wings underneath it. Last-mile delivery and hyperlocal delivery falls under such terms. Maybe these terms are quite similar when it comes to their functions but slightly differs when it comes to their functionality and specifications. However, the end goal of both the terms is quite similar i.e. getting things to be delivered at a faster pace, tamper-proof, provide for the best consumer experience for any sort of business.

However, for understanding which delivery model you need to strengthen more, you need to know the exact difference between the two terminologies. Let us discuss the same.

What is a last-mile delivery?

Usually, a last-mile delivery fleet of a particular courier company takes care of these types of deliveries. Specific delivery agents carry the particular package on their vans, bikes or any other means of transport to deliver the package to the authorized customer. It is the final wing of a fulfillment process followed by the eCommerce companies. There is no exact product category when it comes to last-mile deliveries. Any item except the grocery or food items is delivered. There is no restriction on the weight of the item. Here the items are charged based on volumetric measures of the package.

What is hyperlocal delivery?

Hyperlocal delivery is a delivery process where packages are delivered directly from the seller to the consumer. In these delivery process, a particular courier agent picks up the specific product from the accurate seller, then deliver the package directly at the consumer’s doorstep. The whole delivery process is limited to a specific geographical area and the deliveries are usually completed within a few hours. There is some product category in these deliveries. Any item that weighs more than ten to twelve KG cannot be delivered. You have to maintain a weight restriction in this type of delivery.

The key difference between the hyperlocal delivery and the last mile delivery

Required time for the delivery

The maximum time required for completing the last mile delivery is around 12 to 16 hours. If the customer gets a message from the eCommerce operator that the package will be delivered by that day, then the customers can expect the product to be delivered within 13 to 16 hours or the next consecutive business day.

On the other hand, in hyperlocal delivery, the delivery agents aim at delivering the package within 2 to 3 hours or 6 to 8 hours max. Since, the geographical area limited, so the ground to be covered is way less than the last mile delivery and thus the deliveries take much less time in the hyperlocal model in comparison to the last-mile delivery model.

Delivery responsibility

The entire responsibility of the last mile product delivery lies in the hands of the courier agent assigned by the authorized courier company. The end-to-end procedure is taken care of by a single partner. On the other, in hyperlocal delivery, the entire delivery is not someone’s sole responsibility. The responsibility can be taken by the delivery company or the seller’s fleet, which is entirely employed by him.

Delivery area covered

The delivery area is not limited when it comes to last-mile deliveries. The delivery guy can cover even a distance of 30 KM for delivering packages on time. The delivery area in the last mile deliveries is usually determined by the location of the main central hub for transportation. However, in the case of hyperlocal delivery, the delivery area is quite limited and much smaller than that of the last-mile delivery. The maximum distance of each delivery is completed within a radius of 5 to 15 KM. Sometimes, the delivery can be conducted as a form of intra-city where a distance of 20 KM or more can be covered.

Volume and weight restrictions

In the last mile delivery, the delivery charges are inclusive and no extra amount is charged from the seller. On the other hand, in the hyperlocal deliveries, a restriction on the weight of products is to be delivered. The maximum weight that is allowed is 10 to 12 KGs.

Products delivered

There can be any sort of products in the last mile delivery. For instance, there can be several products ranging from cutlery, fridge, television, cosmetic items, clothes, accessories, cooler, etc. There is no specific category of item that is delivered through the last mile delivery process. However, grocery items or food items are generally not included in this.

On the other hand, in hyperlocal delivery the area is limited. Therefore, it generally takes less time to carry out deliveries. The category of products that are delivered through this process includes medicines, grocery items, food items, small containers and tiffin boxes, and many as such. In this mad technology era, there is a lot of engagement in the eCommerce business that can provide you with online access to their items. Customers expect their items to be delivered as quickly as possible. Now customers prefer to purchase their item online rather than visiting the traditional stores and that is why both hyperlocal and last-mile delivery process holds a lot of relevance in recent times.

Our eCommerce industry has seen a lot of development since the “delivery at the doorstep” is made viable. Therefore, you must give equal importance to both the delivery systems. If you plan to adopt the hyperlocal delivery process, you need to have an excellent last-mile network. Both the delivery system is functional together. Therefore, hyperlocal delivery is like a micro-arm or an essential subhead of the last-mile delivery.

 

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10 proven methods to reduce delivery time

In today’s fast-paced world, consumers anticipate lightning-fast deliveries from businesses. Companies strive for greater efficiency, reducing delivery times is a key priority. Reducing delivery time boosts customer satisfaction and attracts more customers. Optimizing delivery processes will decrease delivery time and lower costs.

  1. Localize Warehousing

Warehouses located far from the destination are a common cause of extended delivery periods. Businesses can identify regions with a high order volume and establish warehouses close to these areas. Having the warehouses in closer proximity to your customers makes it easier to pick, pack and ship items out quickly. In addition, when the warehouse is closer to the last customer, the packages travel shorter distances, reducing delivery time.

  1. Automate Order Processing

A streamlined order processing system reduces delivery time and errors. Order processing tasks, such as order verification and the creation and printing of shipping labels, can be automated effectively. Businesses can monitor and process orders in real time with automation. Automation of order processing enhances efficiency and speeds up delivery.

  1. Improved Inventory Management

Effective inventory management ensures timely order fulfilment. Improving inventory management can reduce delivery time. Organizing, pre-packaging, and segregating orders by priority are some practices for efficient inventory management. Today, various software options are available to automate the inventory management procedure. An inventory management tool facilitates the tracking and managing of a company’s inventory. It can monitor both the in-stock and sold quantities of each product.

  1. Direct Shipping

Direct Shipping reduces delivery time as mediators are not needed. In direct shipping, the vendor is responsible for delivering the goods directly to the customer. This eliminates the need for intermediaries such as wholesalers and retailers, resulting in fewer steps in the delivery process thus, a shorter delivery time. In addition to reducing the delivery time, direct shipping also lowers the cost of inventory and transportation.

  1. Increased Visibility

Increasing the visibility of the delivery process enables companies to collect insightful data, which they can then use to analyse and identify opportunities to improve their delivery services. Businesses will know when they must restock to facilitate on-time delivery if they have visibility into their inventory levels. In addition, end-to-end visibility of the delivery process increases customer satisfaction.

      6. Outsource Delivery

Performing delivery processes as a stand-alone business can be difficult and slow. Therefore, businesses should outsource their delivery management to a reliable third-party service. Working with a third-party logistics provider can help speed up delivery times significantly as they have the expertise and resources to help optimize the delivery process. In addition, 3PL services will take care of everything, from transportation to fulfillment, thereby reducing costs and saving time for the business.

  1. Increased Visibility

Increasing the visibility of the delivery process enables companies to collect insightful data, which they can then use to analyse and identify opportunities to improve their delivery services. Businesses will know when they must restock to facilitate on-time delivery if they have visibility into their inventory levels. In addition, end-to-end visibility of the delivery process increases customer satisfaction.

  1. Route Optimization

Optimizing routes before dispatching orders is essential. By optimizing routes for delivery agents in advance, businesses can determine the best and shortest routes to the final customer, considering factors such as traffic congestion, weather, and roadblocks. Because route optimization can be easily automated, it reduces delivery time and saves the business money and time.

  1. Demand Forecasting

There will be times when product demand is exceptionally high, such as during the holiday season. Forecasting and preparing for these spikes in demand will assist in effectively reducing delivery times during peak seasons. Using demand forecasting, businesses can plan to make effective deliveries, provide sufficient packaging, and closely monitor each step of the process to prevent errors. Not only will demand forecasting allow businesses to avoid falling behind on deliveries, but it will also enable them to deliver faster than their rivals.

 

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Same-day delivery: A game changer for direct-to-consumer companies.

In India, until recently, customers anticipated online shopping deliveries within 2-3 days. But with improvements in logistics and shipping technologies, their expectations have changed. Now, consumers expect deliveries on the day they place their orders. Same-day delivery solutions are a way for D2C brands to improve the consumer experience.

WHY SHOULD YOU CONSIDER SAME-DAY DELIVERY?

With same-day delivery, you’ll beat the consumers’ expectations. It is an outstanding format for D2C brands to establish brand loyalty and increase their market share.. You can show your consumers that you value their satisfaction by putting effort into delivering their orders quickly. Consumers who require quick deliveries and receive guaranteed service are unlikely to switch to a competitor. Moreover, when consumers experience a superior delivery service, they are hesitant to return to a lower level of service.

You will also reduce your return rates and improve margins. There is a direct correlation between the speed of delivery and return rates. With same-day delivery, the consumer receives the order when the purchasing journey is fresh. The improvement in delivery rates will directly impact your margins.

INITIATING: HOW TO PREPARE YOUR D2C BRAND FOR SAME-DAY DELIVERY?

There are a few criteria you can use while preparing your D2C brand for same-day delivery:

  • Assess demand for your different products: Anticipating consumer demand is always key. Make sure you forecast for the upcoming months. It will help you align the demand with your manufacturing cycle as well. The better you understand the market and consumer demand, the easier it will be to ship products faster.
  • Make the right products available at warehouses: All same-day delivery products must be available in the in-city warehouse. Try to have the right product mix at the warehouse closer to where customers are requesting more products. Same-day delivery works best when both the order volume and predictability are high.

An inventory management solution or AI/ML tool can help plan your product placement strategy.

  • Keep your products organized: Nothing slows down same-day delivery as manually run warehouses. Use warehouse management systems and best practices, such as slotting, first-in/first-out (FIFO), and barcoding/labelling to improve your inventory accuracy and handling.

Choose a reliable logistics partner: Picking a trustworthy logistics partner is crucial when you pledge to deliver within hours to your customers. Your logistics partner needs a stable technology layer to integrate into your systems. Additionally, they need streamlined operations – timely pickups from the warehouse and planned routes for the field team to deliver the shipment in a few hours.

HOW CAN DEXTERS HELP YOUR D2C BUSINESS?

There are many benefits to partnering with a third-party logistics (3PL) provider, including saving time and money. 3PL providers have an extensive network of infrastructure, technology, and resources that are flexible to accommodate your changing needs – both during active and slow-moving phases.

At Dexters, we offer a guaranteed same-day delivery service.

Contact us today to learn more about how we can help your D2C business succeed.

 

 

 

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A Comprehensive Overview of Supply Chain KPI Pitfalls

A Comprehensive Overview of Supply Chain KPI Pitfalls

Who would have thought that measuring the performance of supply chain processes like warehousing, procurement, or logistics could be so troublesome? While technically KPI selection and use are relatively straightforward, the mistakes we’ll discuss here can lead to many problems and difficulties.

If you’ve experienced any of them, you may wonder, with good reason, if there is any real value in monitoring supply chain KPIs.

1. Failing to Utilize KPIs

It might seem logical to assume that if KPI monitoring is so unforgiving of mistakes, it’s better to dispense with them altogether, but that would be an unwise and incorrect conclusion.

2. Implementing KPIs That Do Not Align With the Supply Chain Plan

The whole point of KPIs is to show you how effectively your strategy is working by indicating progress toward your strategic goals. Conversely, there is no point at all in gathering data that will not help you see that progress.

3. Using Over-complicated KPIs 

As a rule, complexity is a risk in a KPI, increasing the chances of it being too sensitive or not sensitive enough and delivering misleading performance indications. Therefore, the most effective KPIs are usually the simplest.

4. Goal-setting Errors 

Therefore, the key for your business when implementing or reviewing its KPIs is to begin by checking the quality of any formally designated objectives.

Are your objectives SMART (specific, measurable, achievable, relevant, and time-bound)? If they’re not, you might find it challenging to identify any KPI that will enable you to track progress toward them. Like your KPIs, the objectives that inform their purpose should be as simple and easy to understand as possible.

5. Keeping Track of Too Many Key Performance Indicators

Many companies seem to fall into the trap of publishing too many KPIs—more than they can ever monitor effectively. Unfortunately, we see it all the time in our work with clients.

Do you feel your supply chain management team is tracking too much metrics? If so, it’s probably true, and what’s more, most of them are probably not KPIs at all (that’s why we said “metrics”).

6. Not Acknowledging the Difference Between Things That Can be Measured and Things That Should be Measured

In many cases, the things that are difficult to measure are also those for which a measure is most desirable. So, avoid falling into this trap of taking the path of least resistance, measuring all the easy things while neglecting those performance elements that need more effort, skill, resources, or technology to measure.

7. Priorities by Need, not Convenience 

It’s imperative to prioritise your supply chain processes in terms of their need for performance measurement and, in doing so, to postpone consideration of the mechanics until you have a concrete list. Don’t measure something just because it’s easy, and don’t neglect to measure a process just because it’s not easy.

 

 

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How Can Express Delivery Elevate Your E-commerce Sales?

Express delivery is primarily used to deliver orders quicker. It is widely used during the festive season. Express delivery is sometimes used year-round by certain brands to improve their customers’ experiences. End customers prefer their orders to arrive quickly, and express delivery is the best solution for sellers in these cases.

In this blog we will share the major benefits of choosing Express Delivery for your e-commerce business.  

Were you aware of this fact? 70% of online shoppers are more likely to shop on an eCommerce site if they have a fast shipping service.

  1. Improves Brand Loyalty

If you are looking for a way to improve customer loyalty, then express delivery is something you might want to consider. It will help improve your store’s brand loyalty.

      2. Lower Business Costs

Express Delivery can save you money in a number of ways. First, you won’t have to keep so many items in stock because it will drastically reduce the number of returns. Second, you can save money by using Express Delivery because you will need a smaller warehouse because there will be fewer items that needed to be stored.

    3. Makes Customer Happy

Express Delivery makes the entire online shopping process much more convenient for customers, since they don’t have to wait for long to receive their orders. In the end, it’s a win-win situation for you and your customers because you’ll be able to save money by not getting as many returns and unhappy customers while they receive their items on time.

      4. Promotes Business Growth

Express Delivery is an excellent way to foster business growth. For example, if you are a company that sells clothing online and you have the opportunity to provide overnight shipping service for your customers, they will most probably come back because it is convenient, which may lead to more sales figures. In fact, clients will be able to observe how quick and effective your company is in comparison to other online stores, which will help you gain more publicity for your online store in addition to improving your sales.

Ultimately, Fast Delivery should be offered as a service for the convenience of current and possible new clients if you want to expand your business.

    5. Gain More Customers

Hence, if you can offer this practical delivery option, there is a significant probability that more customers will be eager to shop from your online business, which will ultimately result in more sales. For instance, if you own an online clothing company and some of your clients reside in the suburbs, it is likely that they may have to wait longer for their packages to arrive. But with Express Delivery Services products will arrive to them the same day.

       Conclusion

Fast Delivery is ultimately a great service for eCommerce businesses because it may boost their sales figures and save money on returns. Hence, if you are thinking about ways to expand your online store, one of them should be adding a fast shipping option.

 

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5 Tips to Find the Right 3PL for Your Fulfillment Network

Outsourcing e-commerce warehousing to a third-party logistics provider (3PL) has many benefits for a growing business. On average, using a 3PL can reduce fixed/variable logistics costs & inventory costs. Third-party companies address storage, transport, and handling needs on behalf of client companies.

All set to sign up? Think carefully. Committing to a 3PL partnership is not a decision to take lightly. Committing to a 3PL partnership is not a decision to take lightly. A 3PL must be compatible with your business operations, enlargement plans, and customer service culture.

Here is a short list of the important considerations.

1) What is the 3PL’s level of technological expertise?

Why can it take a 3PL so long to adjust a process or start a new process in response to a customer request? One of your challenges will be to make sure that your 3PL is keeping pace with the rapid and ongoing changes occurring in technology, and that its IT strategy and roadmap align with yours.

2) Can the 3PL keep pace with your growth?

Chances are the answer is “yes.” Flexibility and scalability are key. Your 3PL must be able to satisfy your current needs, as well as the needs your business will have as it grows. Preferably, you want to have a 3PL that can immediately take on that extra inventory. If your organization plans to reach new markets, it is also necessary for the 3PL to expand along with you. To address these versatility needs, a 3PL ought to collaborate carefully with customers to comprehend their planning and forecasting, and in response, convey as far as labor and support services.

3) A 3PL must be able to help companies manage high demand periods.

A 3PL must be able to help companies handle peak seasons, such as the holiday rush for the retail sector. Customers need to be able to increase their supply chains so that they can get to the market with accuracy and promptness. Then, when the peak season is over, scale back down and not have those carrying costs in their supply chain.

4) How stable is the 3PL financially?

This is a question you should ask of any potential partner, but this is especially the case since 3PLs are capital-intensive businesses. Historically, they have covered operating costs, lease commitments, and capital investments. A 3PL that is not financially secure may be focused on its economic situation rather than assisting you with your business. Financially prosperous associates should have the assets to put into you as a customer, and in their own operational abilities, to give the customer service you need.

5) Is the 3PL prepared for disasters?

Supply chain interference significantly influence your bottom line, so you should know how your 3PL partner is situated to take care of them on the logistics side. Despite the amplified risk of supply chain disruption, many companies are currently under-funding disruption-mitigation planning. Inquire about in-house planning for emergency preparedness, labor lacks/stoppages, technology breakdowns, weather-induced transportation issues, and other threats specific to your product line.

 

 

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A Guide to Reverse Logistics: How It Works, Approach & Types

A Guide to Reverse Logistics: How It Works, Approach & Types

Reverse Logistics Management is a daunting task due to the inadvertent challenges. Reverse Logistics helps Mr. Supply Chain Manager to have both his clients happy. He now has the wherewithal to deliver parts to clients for service within agreed SLA’s while incorporating a process to get the faulty part back to the mother warehouse, thus helping Mr. CFO. for something that might seem as simple, the role of reverse logistics is quite huge in a circular economy.

India, because of its large geography and complex regulatory environment, has always posed a tremendous challenge for the movement of spare parts across states for Mr. SCM. So how can he set processes to work in such an unorganized sector?

The ANSWER lies in working with the right partner — one who offers specific solutions through set systems and processes.

Below are some benefits of reverse logistics:

  • Reverse logistics done properly can decrease returns processing costs by 25%,
  • Increase productivity by at least 10%,
  • Increase asset realization by 2x to 4x
  • Increase customer satisfaction by 100%
  • Increase profitability by 2% to 5% apart from complying with waste management

Reverse Logistics Process

Reverse logistics in a warehouse setting refers to any of the below:

  • Returns
  • Re-manufacturing
  • Refurbishing
  • Unsold goods
  • End-of-life
  • Delivery failure
  • Equipment rentals/leasing
  • Equipment repairs/maintenance

Approach to Good Reverse Logistics

When a customer indicates or decides that they want to return the received goods, that’s the beginning of the return process. In this, the end customer should specify the product’s condition, the reason for returning, and include a return authorization. This procedure entails planning return shipments, approving reimbursements, and exchanging defective items. The team receives and handles the item if a business requests a return. They keep track of the product’s location and ensure that it flows through all return processes to the final disposition. The capacity to trace and manage returns from the moment the consumer sends it back through the last step of a refund, warranty repair, or exchange is improved using reverse logistics software.

Types of Reverse Logistics

Returns management: Managing activities related to returns, reverse logistics, gate-keeping, and avoidance inside the company and among important supply chain participants is known as returns management. When this procedure is correctly implemented, management can properly monitor the flow of reverse products and spot chances to cut back on undesired returns and keep track of reusable assets.

Return policy and procedure (RPP): Company’s Return Policy and Procedure (RPP) establishes and informs the clients during purchase. It covers the window of time a product can be returned, the acceptable state for a return, the refund policy, and the process for sending a return delivery to the business. Products that are returned are examined, disassembled, fixed, recycled, or discarded. And all the damaged goods are disassembled.

 Re-manufacturing or refurbishment: Refurbished products might be practically “new” things that customers return unused, or they can be defective products that customers return under warranty and the manufacturer resells after fixing the flaws and ensuring correct operation. Re-manufacturing is a more extensive and expensive procedure than refurbishing, since it adheres to a higher standard.

 

Rising return rates make it imperative for businesses to figure out a more cost-effective way to handle products sent back to them. Evaluating your reverse logistics processes to identify inefficiencies and address those shortcomings can boost your bottom line by not only lowering costs, but increasing customer loyalty and elevating brand reputation.

 

 

 

 

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The Rising Significance of Express Logistics

With the rapid developments in the e-commerce industry, businesses must upgrade their logistics operation and provide efficient solutions to customers. One of the key ways to enhance business and improve customer service is by adopting express logistics solutions. Express logistics refers to the quick and safe delivery of goods to consumers within a specified time limit. The three main pillars of this service are safety, accuracy, and responsiveness. Safety refers to safe handling of packages; accuracy is on-time and correct delivery, and lastly excellent customer support system 24*7.

The logistics market in India has been flourishing rapidly, and in any market-driven economy, knowing the needs of the customers is paramount. As more and more people shift to the online mode of buying, businesses must strengthen their logistics and delivery services to serve the e-commerce sector.

Some of the key advantages of having a professional express logistics services

  1. Better visibility

You might make the best-performing products, but they mean nothing if you can’t deliver them to your consumers in a time-efficient and cost-effective way. Express logistics solutions ensure that your products reach your target customers in the way that you want them to.

  1. Cost optimization

Express logistics can reduce a lot of upkeep costs for any business, including per-unit production costs, asset management, billing cycle time, and overall supply chain expenses.

  1. Better customer experience

Besides changing your organization into a lean and efficient business organization, express logistics solutions can help you gain your client’s trust for a long-lasting relationship.

The gap and the opportunity

When it comes to express delivery solutions, it is important that the service provider has rail & air freight options. Service providers need to be skilled at handling multiple operations at the same time.

With the pandemic boosting online sales, getting the right logistics is crucial for every organisation. The new-age customer, however, doesn’t just want an efficient supply chain, but also customized solutions induced by predictive analytics. Thus, you need a tech-enabled eco-system that boosts both efficiency and also profitability. Express logistics solutions are primarily time-sensitive. Adopting Artificial Intelligence, Machine Learning can help make operations more flexible and responsive to the growing demand.

Why choose Dexters Logistics?

At Dexters Logistics, we believe in delivering satisfaction to all our customers by allowing you to focus on your strengths while we take care of the freight. We provide holistic end-to-end express logistics solutions, along with cost-effective, quick, safe, and guaranteed delivery services.

 

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